When faced with a problem or decision, you need the right answer - and fast. For almost 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. Our instructor will ensure you're ready to use these skills back on the job to make an impact where you work.
What You Will Learn
This workshop is designed to increase your ability to resolve priority concerns by meeting the following workshop objectives. You will:
-Learn to clarify vague feelings and translate them into separate concerns that can be addressed by clearly defined actions;
-Learn to apply an analytic process to find the root cause of a problem;
-Learn a systematic method for understanding the purpose behind a decision and evaluating possible alternatives and risks;
-Learn how to protect an action or plan from possible problems and even prepare ways to enhance the intended value of an action;
-Improve your ability to ask questions that will yield the information you need;
-Practice using the analytical techniques on simulated situations;
-Apply a rational process to your real-life, priority concerns; and,
-Plan for continued use of these skills so you can achieve long-lasting results.